MINI2GO

Contact & Support

Need help with a booking, pickup, or something on the road? Here are the fastest ways to reach us.

Get help

Pick the channel that fits your situation.

Best for booking questions, invoices, and non-urgent issues. Include your booking ID if available.

For urgent questions close to pickup/drop-off. If you’re on the road and it’s urgent, call first.

Find quick answers about payments, delivery, mileage, fines, accidents, and more.

To help faster, prepare: booking ID, dates, car name, and a short description. Add screenshots/photos if relevant.

• For urgent issues during a rental: call first, then follow up with email if needed.
• Including your booking ID speeds up everything.
• If you’re reporting an issue, add photos/screenshots when possible.

Quick answers to common questions.

Use email or phone on this page. For urgent issues during a rental, contact support immediately.

Booking ID (if available), car model, dates, location, and a short description. Screenshots/photos help a lot.

Usually yes, depending on availability and booking terms. Contact support with your booking details.

Safety first. Contact local emergency services if needed, then contact support right away.